In hospitality, success depends on acquiring loyal, profitable guests and efficiently managing your talented staff to exceed guest expectations. Without an effective IT backbone, costly inefficiencies can eat away at your profitability and eventually impact the quality of guest services. A powerful system focused on your complex multi-company, multi-property human capital and financial management requirements is critical.
Infor Hospitality Essentials is the result of two decades of consulting with the world’s most successful hotels, resorts, and casinos to optimize their human capital, streamline business processes, build guest and employee loyalty, and improve profitability. We’ve shaped industry best practices for managing the customer-facing and back-end business performance complexities unique to your industry. The result? You get a faster implementation and return on investment at a lower total cost of ownership.
Infor Hospitality Essentials is the preferred choice of: 60% of the top hospitality companies, 90% of the hotels and casinos on the Las Vegas Strip, and 90% of the top gaming companies.
Infor Hospitality Essentials includes:
Infor HCM (Human Capital Management)—standard jobs and positions for hospitality organizations, complex payroll processing, recruiting, self-service, training administration.
Infor FMS (Financial Management Systems)—standard chart of accounts for hospitality organizations, accounts payable, fixed assets, project accounting.
Infor PM (Performance Management)—daily operations management reporting, hospitality analytics, alignment of execution with strategy.
Infor CRM (Customer Relationship Management)—the ability to drive intelligent customer interactions with integrated marketing, sales, and service.
Infor Open SOA (Service-Oriented Architecture)—an architectural approach that helps hospitality companies enhance the agility of their Infor solutions for greater business efficiency.
Hospitality-specific business experience built in.
Infor Hospitality Essentials is comprised of proven solutions that increase front-office and back-office efficiency and let you deliver unprecedented guest services. You’ll simplify human resource management by accurately handling complex pay scenarios, overseeing staff training, and reducing administrative workload. Plus, you’ll gain a unified view of daily performance and a financial management system that supports multi-location, multi-division, and multi-currency organizations.
Infor has years of embedded industry expertise acquired by partnering with leading hotels, casinos, and resorts including MGM Mirage and the Venetian. Our business-specific, integrated solutions are tailored for the hospitality industry, ensuring you remain competitive. As a result, you’ll develop a loyal staff, deliver higher levels of service, drive profitable growth . . . and be more enterprising.
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Infor CRM Epiphany for Hospitality
