It’s simple – Provide a Unique Customer Experience and enjoy the rewards.

The Infor and Transacta solution is designed from the understanding that outlets and store fronts require a different solution to normal retail environments but at the same time delivering the customer the high-level of service they expect when making a purchase. Enjoy centralised control with a single, streamlined system to manage your inventory, complex orders, customer account information and transactions.

The solution supports:

• Multiple units of measurement
• Complex quantities of products such as timber and building supplies
• Customisation of quotes and orders for particular customers including discounts
• Splitting products into a number of separate products which are then tracked by the inventory system
• Creating customer loyalty through special pricing agreements that are automatically invoked when the customer is identified
• Multiple line items per transaction

Some key benefits:

• Short training times for customer-facing representatives at the trade our outlet desk. Part-time staff can be brought up to speed quickly and cost effectively
• Meets complex compliance issues – SOX
• Faster transaction times for better customer service
• A company wide view of customer accounts for better account management
• Greater visibility of the business through detailed operational reports
• Deliver to trades people a retail experience through online account management and integrated EFTPOS.
• A single trade-enabled integrated point of sale system to ensure customers have a unique experience

Infor ERP solutions geared to your industry:  http://www.infor.com.au/solutions/erp/

Kindly fill in the form on the right for more information:

Transacta

• A New Breed of Point of Sale for Trade Outlets (Whitepaper)
• Case Study – Virgin Mobile – Transacta Enables Virgin Mobile Retail Growth

IBM

• SurePOS 500 with Touch Screen (.pdf)